77hba Privacy Policy — How We Collect, Use and Protect Your Personal Data

1. Introduction and Scope of This Policy

77hba ("77hba", "we", "us", "the Platform") is committed to protecting the personal data of every player who uses the 77hba website and betting platform at 77hba.ws. This Privacy Policy sets out in clear terms what personal information we collect, the purposes for which we process it, the circumstances in which we may share it with third parties, how long we retain it, and the rights available to you regarding your own data.

This Privacy Policy applies to all visitors, registered account holders, and any other individuals who access or interact with the 77hba platform. By registering an account or using any feature of the 77hba platform you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the 77hba Terms & Conditions, which together govern your use of the platform.

2. Personal Data We Collect

77hba collects personal data through the account registration process, through your ongoing use of the platform, and through automated technical means when you access our website. The categories of personal data we collect include the following.

We collect only the data that is necessary for the purposes described in this policy. Where we request optional information — for example, during a customer support interaction — you are not obliged to provide it, though doing so may help us resolve your query more efficiently. 77hba does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where specifically required by applicable anti-money laundering obligations or responsible gaming procedures.

3. How We Use Your Personal Data

77hba processes your personal data only for specific, legitimate purposes. We do not use your data for purposes incompatible with those listed below, and we do not sell your personal data to any third party.

4. Legal Basis for Processing

Every processing activity carried out by 77hba rests on one of the following legal bases: (a) Contract performance — processing necessary to register your account and deliver the platform services you have requested; (b) Legal obligation — processing required to comply with applicable laws including anti-money laundering requirements, age verification duties and regulatory reporting; (c) Legitimate interests — processing in 77hba's genuine business interests (fraud detection, platform analytics, responsible gaming monitoring) where those interests are not overridden by your rights and interests; (d) Consent — where we request your explicit consent for a specific processing activity, such as sending optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where 77hba's processing of your data is based on legitimate interests, you have the right to object to that processing. Where it is based on your consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

5. Data Sharing and Third-Party Processors

77hba does not sell your personal data to third parties. We may share your data with carefully selected third-party service providers who assist in delivering the 77hba platform, but only to the extent necessary for those purposes and under strict data processing agreements. The main categories of third parties with whom we share data are set out below.

77hba does not transfer your personal data outside of secured processing environments without appropriate safeguards in place. Where any third-party processor is located outside Bangladesh, we ensure that equivalent data protection measures are applied through contractual clauses or other recognised mechanisms. No personal data is shared with third parties for their own independent marketing purposes without your prior explicit consent.

6. Cookies and Tracking Technologies

The 77hba platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, remember your language preference, and gather anonymised analytics data that helps us improve platform performance for players in Bangladesh. Strictly necessary cookies are placed automatically as they are essential for the platform to function. Analytics cookies collect information in an aggregated, non-personally-identifiable form.

You can manage your cookie preferences through your mobile browser settings. Please note that disabling cookies may affect the functionality of certain features on the 77hba platform, including maintaining your login session. 77hba does not use third-party advertising cookies or sell cookie data to data brokers.

7. Data Retention

77hba retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements. The specific retention periods that apply are: account and identity data — retained for the duration of your account plus a minimum of 5 years following account closure to meet anti-money laundering record-keeping requirements; financial transaction records — retained for a minimum of 5 years from the date of each transaction; gaming activity logs — retained for 2 years from the date of each session; customer support records — retained for 3 years from the date of each interaction; cookie and analytics data — retained in anonymised form for up to 2 years.

After the applicable retention period has expired, 77hba will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where deletion is not immediately possible due to technical constraints, we will ensure the data is isolated and protected from any further active processing until deletion is complete.

8. Your Data Rights

As a person whose data is processed by 77hba, you hold the following rights with respect to your personal information. To exercise any of these rights, contact us at [email protected]. We will acknowledge your request within 3 business days and provide a substantive response within 30 days.

• 👁️Right of access — you may request a copy of all personal data 77hba holds about you, together with information about how it is being processed.
• ✏️Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• 🗑️Right to erasure — in certain circumstances you may request that 77hba deletes your personal data. This right is subject to our legal obligations to retain certain data, such as transaction records required under anti-money laundering law.
• ⏸️Right to restriction — you may request that 77hba restricts processing of your personal data in circumstances where, for example, you contest its accuracy or have objected to processing based on legitimate interests, while your request is assessed.
• 📦Right to data portability — where processing is based on your consent or on contract performance, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• 🚫Right to object — you may object to processing of your personal data where it is based on legitimate interests. 77hba will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

9. Data Security

77hba implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data, access controls limiting internal data access to authorised personnel only, regular security monitoring and vulnerability assessments, and secure data processing agreements with all third-party processors.

While 77hba takes all reasonable steps to safeguard your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77hba will notify affected players without undue delay and take all necessary remedial action. You can help protect your account by choosing a strong, unique password and not sharing your login credentials with anyone.

10. Minors and Age Verification

The 77hba platform is strictly for persons aged 21 years and above. We do not knowingly collect, store or process personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process. Where 77hba discovers that personal data has been collected from a person under 21 — whether through direct disclosure, parental complaint, or our own review — we will immediately suspend the relevant account, delete the associated personal data and refund any balance to the payment source used, subject to verification. If you are a parent or guardian and believe your child has registered with 77hba, please contact [email protected] immediately.

11. Changes to This Policy and How to Contact Us

77hba reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. Where any amendment is material, we will notify registered players by email prior to the change taking effect. The date of the most recent revision will be noted at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of the 77hba platform after any update constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 77hba handles your personal data, please contact our support team. All data-related inquiries are handled confidentially and with priority. 77hba is committed to resolving any privacy concern raised by a player in a fair, transparent and timely manner.